Using the service
These terms apply when you use the ITECH2 website, customer or field portal, chat, estimate, scheduling, document, or payment tools. Use these services only for legitimate project activity and provide information you are authorized to provide.
Accounts and access
Keep your sign-in methods and access links secure. Do not use another person’s account, attempt to access another company’s records, probe the service, interfere with its operation, or upload malicious content. ITECH2 may restrict access when needed to protect accounts, projects, or the service.
Requests, estimates, and scheduling
A submitted request, chat response, preferred site-visit time, or preliminary planning estimate does not by itself confirm price, coverage, availability, an appointment, or dispatch. The applicable project scope, estimate, assumptions, exclusions, and acceptance flow control what is approved.
Electronic acceptance and payments
When an estimate acceptance page asks for a signature name, ITECH2 records the name, timestamp, and related request data. If checkout is available, payment is completed through Stripe. The amount and payment stage shown in the accepted estimate and checkout apply to that transaction. ITECH2 does not store full payment-card details.
Files, messages, and AI assistance
You remain responsible for the accuracy and appropriateness of information and files you submit. You confirm that you have permission to submit them for the project. Automated chat, document extraction, and generated drafts may assist with a request; they can be incomplete or wrong and do not confirm a price, appointment, service date, or completed work without direct confirmation from ITECH2.
Technician workflows
Technician applications and profiles do not guarantee verification, assignment, work volume, or payment. A job offer must be accepted through the available workflow, and the recorded scope, status, evidence, and payout terms for that job apply. Qualification and tax information must be accurate.
Service changes and availability
Features and providers may be unavailable, paused, or changed. If a workflow reports that nothing was saved, accepted, scheduled, invoiced, or charged, retry or contact ITECH2 before assuming the action completed.
Changes
We may update these terms when the service or its workflows change. The effective date above identifies the current version.
Questions
Contact ITECH2 at wade@itech2.co.