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IT Support & Services
Managed Services
All-Inclusive IT Services We Become Your IT Department Ideal for organizations without internal IT. iTECH2 can accommodate your company's service and technology needs. Our business model is built around service.
What are managed services?
We provide services from simple desktop services to complex implementations and rollouts, from as-needed to contract-based on-site IT support. Our service rates are among the most competitive in the industry. IT support services are provided by a team of highly skilled Systems Engineers with certifications in all areas of information technology products and solutions. We operate with a bicoastal operation to ensure you are covered with longer service hours, and staff redundancy.
iTECH2 has prepared comprehensive IT policies and procedures (PNP) to meet the requirements of the largest banks in the country. We have successfully participated in annual audits for our clients for the past five years, with a 100% pass rating.
iTECH2 provides the following information technology support services:
iTECH2 provides the following information technology support services:
Help Desk
Tekcetera defines help desk as a service that solves problems. Our help desk is staffed with Level II and III technicians that can answer simple questions, solve problems and complex configuration issues.
Outsourcing Support
When you are considering outsourcing your support, help desk, infrastructure, telecom or any part of your IT department you should take into consideration all that itech2 can offer your business.
Employee Monitoring
Monitor and Control all desired employee computer activity on any computer, including laptops that never connect to the corporate network. Increase employee productivity instantly as well as find out who is leaking confidential data.